A phone number assigned to a user account on your Voipswitch dedicated server with PingPipe. can receive calls on his softphone or sip device or can set call forwarding directly from a web portal. A good example of how call forwarding can be used would be if one of your clients is living and working in Dubai and has a family living in Pakistan. The user orders a DID (phone number) in Pakistan usually for a small monthly price. Then he goes to a client web portal and configures his call forwarding to forward all calls to his local number in Dubai. When his family from Pakistan wants to call him they just dial local number and hear his phone in Dubai ringing. When (and only when) the user answers the family pays for the connection at the same rate as for a local call. Your client user would pay for forwarding to his Dubai number but at the rate you charge them for service. PingPipe makes it easy to start a voip company, we have configurations that will support from 200 to 1000 concurrent calls, and beyond. For more information visit our voip dedicated server page.