Voip training on video

If you are new to the voip industry and not sure where to get started, you can rest easy with PingPipe.  Voipswitch dedicated servers with PingPipe have full training available, and we are always building out the PingPipe knowledgebase with reference articles and downloads.  There are also times when it’s easier to understand software when you can actually see how it works. The team over at Voipswitch have a channel on youtube, and they’ve been busy uploading lots of great training videos. Whether you’re an experienced user or brand-new to the software, it’s a great technical resource. Of course, if you ever have any questions that you can’t find the answer to in our knowledgebase on on youtube, helpful Voipswitch software support is always available from the PingPipe client area.

There has never been a better time to start a voip business or upgrade your current dedicated server. PingPipe has fully scalable voip solutions available starting at just $488/month. For more details and to schedule a demo contact our friendly sales team.

Posted in dedicated server options, support, VoIP at January 23rd, 2010. No Comments.

Now with more Knowledgebase.

Support is important when choosing a dedicated server provider, especially when your business depends on it.  When PingPipe partnered with Voipswitch, software support was in the forefront of our discussions. They agree with our  corporate philosophy of always exceeding expectations, and have extended access to their online knowledgebase to all PingPipe clients. Our knowledgebase is growing daily as we build out a support article database for Voipswitch software.

If you ever have any questions that we haven’t answered yet just enter a support ticket from the PingPipe Client Area, and the next available technician will respond. Both PingPipe and our partners are committed to constantly exceeding your expectations.

Posted in dedicated server options, support, VoIP at January 21st, 2010. No Comments.

Moving a Website

With a bit of planning, moving your website to a dependable host is no need for concern.  You can seamlessly complete the migration if you follow a few easy steps:

1) Backup your site content hosted with the “old” provider. Connect to your account there with your ftp client,  download a copy of your website, and save it on your computer.

2) Sign up with your new hosting provider. Choosing webhosting with PingPipe is quick and easy. As soon as your payment is verified setup of your new account will get underway. Once your account is setup you will receive a Welcoming Email with your account details.

3) Visit your domain registrar and add modify the DNS settings of the third and forth nameservers.

4) Upload a copy of the content backup to the new host’s  server. When you choose webhosting with PingPipe detailed instructions are included in your welcoming email.

5) Visit your domain registrar and Delete the nameserver (DNS) information of the “old” host.

It could take up to three days for the DNS changes to propagate, and during that time visitors will be served your website from either the old host’s server or the new server.  It’s recommended to not do updates to your website(s) during that time.  After 3 days you should not see the “old” host nameservers when you do a whois search, and it will be ok to cancel your account with the “old” host.

That way your site will never go offline during the move.  Webhosting with PingPipe includes access to an extensive knowledge base, and friendly support available 24/7.